Yes. Once full payment is received, you own the rights to your website or app, including code, design, and content (excluding third-party tools/plugins).

Small revisions within the agreed scope are included. Larger updates, new features, or ongoing support can be arranged under a separate maintenance package.

Our SEO packages cover keyword research, on-page optimisation, technical SEO fixes, content strategy, and link building. We also track progress and provide reports so you can see real results.

We follow best practices for SEO, but no agency can guarantee #1 rankings. Our focus is on sustainable growth, optimised content, and long-term results.

We will recommend reliable providers, but any third-party costs (e.g., hosting, plugins, APIs) are the client’s responsibility.

Yes. Every project begins with a written proposal or agreement that clearly defines scope, timelines, and costs.

Deposits are non-refundable once work begins. If a project is terminated early, clients must pay for work completed up to that point.

The cost depends on the type, size, and features required. At Techcited Ltd, we provide affordable packages for small businesses, eCommerce, and custom builds. After a quick consultation, we’ll give you a tailored quote.

For a standard business website, it usually takes 2–4 weeks. More complex sites, such as eCommerce or custom web applications, may take longer. We’ll always give you a clear timeline before starting.

Absolutely. If your current site is outdated or not bringing results, we can refresh the design, improve speed, add new features, and optimise it for SEO.

Yes. We offer ongoing support and maintenance packages to keep your website or app secure, updated, and performing well.

No. While we are UK-based, we work with clients worldwide. However, our terms are governed by UK law.